Data Protection

The Data Protection law gives you the right to know what information is held about you and sets out rules to make sure the information is handled properly.  Further details are provided in our Data Protection Policy document (opens in a new tab). Our Privacy Notice (opens in a new tab) may also be of use.

How to request information

A request should be made in writing and you should include documentary evidence of who you are e.g. copy of your driving license, birth certificate or passport. A suggested template (opens in a new tab) for making your request may be of use.

Will there be a fee

There is not normally a fee for processing or providing this information.  However, if the request is a repeat request and/or if it is excessive or manifestly unfounded we can charge an administration fee, which includes search time as well as the time spent getting the data ready for release.

Timescales

We will respond within 30 calendar days of receiving your request.

Your right to review and appeal

If you have a complaint about the way we have handled your personal information, you should contact the UK Information Commissioner.

The Information Commissioner’s Office - Scotland
45 Melville Street, Edinburgh, EH3 7HL
T: 0131 244 9001
E: Scotland@ico.org.uk