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Important changes happening within the Commission


All Crofting Commission email addresses have now changed, don’t worry if you have sent something to an old email address we will still receive it. The old and new email will run in parallel for the next few months.  

Our general email address is now and all staff will use a role based email address instead of a personalised one. Details can be found on the “Contact Us” page on our website   

When you are contacted by a member of staff their name, telephone number and the Commission’s postal address will continue to be displayed at the base of the email/header of our letters. 

All application forms on our website will be updated within the next few weeks to reflect this change, and the application forms will also now include a Privacy Notice to comply with the new General Data Protection Regulations which come into force on 25 May 2018.  Our website address will not change at present

One other important update is that due to changes in the shared resources within Great Glen House, from September this year we will no longer be able to receive faxes, so we would appreciate if you previously sent a fax to the Commission to now send the correspondence either by email or by post.  We will issue a reminder about this nearer to the time.

If you have any questions just give us a ring 01463 663439.


Covid -19

The Commission is now accepting new applications, but as all staff continue to work from home and the office remains closed, these will be processed more slowly than usual. Any applications that relate to statutory deadlines, or which concern a Crofting Register form to notify the Commission that an event has taken place, will be given priority over other applications.

Where applications require a site visit, it will not be possible for any site visit to be carried out until the government eases the current restrictions on movement.Where any application involves a hearing, no hearings will take place until the current restrictions on movement are eased and the government has advised that public meetings (with appropriate physical distancing) can take place.

Approved Applications:

If you are a crofter who has had an application approved by the Commission within the last 3 months
Please read this important information regarding effecting Commission regulatory decisions.

You can continue to contact us by email and although we are now in a position to deal with phone calls to our reception line, few staff have access to work phones to make return calls and therefore the service will be limited. We would therefore ask that you continue to contact us via email.

The Commission understands that this is a difficult time for all concerned, but we wish to reassure crofters and their agents that we will continue to work to restore normal levels of service. It is unlikely that this can be fully restored until the government permits offices to reopen and for various restrictions on movements and meetings to be eased.
20 May 2020.

Crofting Commission, Great Glen House, Leachkin Road, Inverness, IV3 8NW


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