We apologise that there are currently delays of around 12 weeks in processing regulatory applications in addition to the usual timescales for cases. This is due to the increased case load and recent loss of experienced staff. We are expanding our regulatory team to address this and we expect the additional staff to be employed and operational within the next 3 months.   

If you have a case with us at the moment, please be assured that you do not need to contact us. Our standard practice of contacting applicants when additional information is required or when significant developments are made to your case remains the usual process. Thank you for your patience during this time.