The Crofting Commission has today, Thursday 17th of August 2023, announced new procedures for the processing of applications, which will come into effect on the 1st of September 2023.
To drive future efficiencies and allow staff more time to focus on those applications which can be progressed, the Commission are changing the way they deal with applications at the initial assessment stages. This will streamline their procedures so they mirror other Government Departments and public agencies.
From the 1st of September 2023, the Crofting Commission will allow applicants and their agents one opportunity to provide any missing information the Commission have requested or to resolve mapping issues within 28 days. The Commission will accept requests for a reasonable extension period or request additional guidance, however, if no response is received, the case will be closed as incomplete if the applicant has not provided the requested information.
It is therefore in the interests of all applicants and their agents to familiarise themselves with the requirements of each application type before applying, to avoid case closure and preventable delays.
Where possible, the Commission encourages applicants and their agents to submit applications via the Digital Online Portal which minimises the risk of submission of an incomplete application.