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Data Protection

The Data Protection law gives you the right to know what information is held about you and sets out rules to make sure the information is handled properly. A copy of our Data Protection Policy can be found below and a copy of our Privacy Notice here.

How to request information

A request should be made in writing and you should include documentary evidence of who you are e.g. copy of your driving license, birth certificate or passport. A suggested template for making your request can be found below.

Will there be a fee

There is not normally a fee for processing or providing this information. However, if the request is a repeat request and/or if it is excessive or manifestly unfounded we can charge an administration fee, which includes search time as well as the time spent getting the data ready for release.

Timescales

We will respond within 30 calendar days of receiving your request.

Your right to review and appeal

If you have a complaint about the way we have handled your personal information, you should contact the UK Information Commissioner.

The Information Commissioner’s Office - Scotland
45 Melville Street, Edinburgh, EH3 7HL
T: 0131 244 9001
E: Scotland@ico.org.uk

Openness - Data Protection

Data Protection

UPDATE: CORONAVIRUS

The Commission is now accepting new applications, but as all staff continue to work from home and the office remains closed, these will be processed more slowly than usual. Any applications that relate to statutory deadlines, or which concern a Crofting Register form to notify the Commission that an event has taken place, will be given priority over other applications.

Where applications require a site visit, it will not be possible for any site visit to be carried out until the government eases the current restrictions on movement.Where any application involves a hearing, no hearings will take place until the current restrictions on movement are eased and the government has advised that public meetings (with appropriate physical distancing) can take place.

Approved Applications:

If you are a crofter who has had an application approved by the Commission within the last 3 months
Please read this important information regarding effecting Commission regulatory decisions.

You can continue to contact us by email info@crofting.gov.scot and although we are now in a position to deal with phone calls to our reception line, few staff have access to work phones to make return calls and therefore the service will be limited. We would therefore ask that you continue to contact us via email. You can of course continue to use the mobile numbers on the Contact Us page of this website to speak with us.

The Commission understands that this is a difficult time for all concerned, but we wish to reassure crofters and their agents that we will continue to work to restore normal levels of service. It is unlikely that this can be fully restored until the government permits offices to reopen and for various restrictions on movements and meetings to be eased.
20 May 2020.

Crofting Commission, Great Glen House, Leachkin Road, Inverness, IV3 8NW 

 

 

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